Privacy Policy
Effective Date: 14-05-2025
Last Updated: 14-05-2025
At Wabotix ("we", "us", "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, services, or any associated platform or tools (collectively, the "Service").
By using Wabotix, you agree to the practices described in this Privacy Policy.
1. Information We Collect
a. Information You Provide
We collect the information you voluntarily provide when you:
Register for an account
Subscribe to a plan or trial
Contact support
Use features like chatbot setup or campaign creation
This includes:
Name
Email address
Phone number
Business information
Billing details (payment method, address)
b. Automatically Collected Data
We may collect certain technical data automatically, including:
IP address
Browser type
Device information
Usage data (pages visited, time spent, etc.)
c. WhatsApp Data
If you connect your WhatsApp Business Account to Wabotix, we may collect:
WhatsApp number
Messaging templates
Chat data necessary for automation
We do not read or store encrypted end-user messages unless required for service functionality.
2. How We Use Your Information
We use your data to:
Provide and maintain our services
Customize user experience
Process payments and manage subscriptions
Respond to inquiries and provide support
Monitor system performance and detect fraud or abuse
Send updates, promotions, and important notifications
You may opt out of promotional communications at any time.
3. How We Share Your Information
We do not sell or rent your personal information. We may share data with:
Service providers: For hosting, payment processing, analytics, etc.
Legal authorities: If required by law or in the event of a legal dispute
Business transfers: In case of a merger, acquisition, or asset sale
All partners are obligated to keep your data secure and use it only for authorized purposes.
4. Data Retention
We retain your personal data for as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements
You can request data deletion at any time (see Section 7).
5. Cookies and Tracking Technologies
Wabotix uses cookies and similar technologies to enhance your experience. Cookies help us:
Recognize returning users
Track usage and analytics
Remember user preferences
You may disable cookies through your browser settings, but this may affect service functionality.
6. Security
We implement industry-standard security measures to protect your data, including:
SSL encryption
Secure data storage
Access control mechanisms
However, no method of transmission over the internet is 100% secure.
7. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict certain processing
Withdraw consent at any time
To exercise your rights, contact us at [privacy@wabotix.com].
8. Third-Party Links
Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices of those third parties.
9. Children’s Privacy
Wabotix is not intended for use by individuals under the age of 18. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date." Continued use of Wabotix after changes means you accept the updated terms.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, reach out to us:
📧 Email: care@wabotix.com
🌐 Website: https://wabotix.com
📞 Phone: +91-9211657233